Ombudsmen and Regulatory bodies

[Patrick Torsney]

British & Irish Ombudsman Association
Lists ombudsmen and complaint handling bodies
Tel/fax: [phone]
www.bioa.org.uk

The Charity Commission
Tel: [phone]
www.charity-commission.gov.uk

Energy Watch (OFGEM)
Tel: [phone]
www.energywatch.org.uk

Financial Ombudsman Scheme
Tel: [phone]
www.financial-ombudsman.org.uk

Financial Services Authority
Consumer Helpline
Tel: [phone]
www.fsa.gov.uk

Financial Services Compensation Scheme
Tel: [phone]
www.fscs.org.uk

Local Government Ombudsman
Advice Line
Tel: [phone]
www.lgo.org.uk

The Law Society Consumer Complaints Service
Tel: [phone]
www.lawsociety.org.uk

Office of Fair Trading (OFT)
Tel: [phone]
www.oft.gov.uk

Office of Communications (OFCOM)
Tel: [phone]
www.ofcom.org.uk

Office of Telecommunications Ombudsman Service (OTELO)
Tel: [phone]
www.otelo.org.uk

Office of Water services (OFWAT & Watervoice)
Representing water customers in England and Wales
Tel: [phone] (OFWAT)
www.ofwat.gov.uk

Parliamentary Ombudsman
Investigates complaints about Government Departments
Tel: [phone]
www.ombudsman.org.uk

The Information Commissioner's Office
For data protection issues
Tel: [phone]
www.informationcommissioner.gov.uk

Trading Standards
To complain to your local Trading Standards service on line
www.consumercomplaints.org.uk

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Thank you to Advice UK for the source list